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TruRating

Making feedback
work for everyone

We help retailers capture feedback at scale while giving shoppers a fast, frictionless way to share their voice.

Meet our customers

Instant feedback. Real impact. One tap connects shoppers and retailers across every touchpoint.

In-store

In-store

Our in-store solution delivers over 80% response rates, meaning you get a true read on performance, and your customers get a say that sticks
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Online

Online

Customers can give feedback with a single click, giving you clear insights connected to products, pages, and spending.
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AI insights

AI insights

Our AI transforms simple customer feedback into precise, sales-focused recommendations at store, shift, and hourly levels.
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Representative feedback that gives everyone a voice and helps businesses drive growth. It’s fair, fast, and fuels better decisions.

Good for business

Improve in real-time with truly representative customer insights.

Good for shoppers

Have your say and hear from real customers just like you. 

Smile Train Charity

Every time you rate we donate to charity.

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